Customer Acquisition Cost Rising? Get Clarity On What's Really Driving It.

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I'm Greg Breeden. I've led revenue operations at B2C and B2B companies where CAC efficiency determined growth or stagnation. I know CAC, payback, and LTV aren't just metrics—they're board-level concerns with real business impact.

Now, I help executive teams identify what's truly driving acquisition costs and focus their next moves for maximum impact.

Learn About My Process

Customer Acquisition Cost Is Everyone's Problem

Customer acquisition cost (CAC) has evolved beyond a simple marketing metric—today, it serves as a proxy for how well your entire revenue system works. When it rises, it signals deeper systemic issues.

Symptoms of customer acquisition cost misalignment:

  • Funnel drop-offs remain unexplained
  • Media budgets aren't producing the returns they once did
  • Internal teams disagree on which levers to pull next
Why it's hard to fix: CAC spans multiple functions without clear ownership. Most companies lack a shared narrative around CAC metrics, causes, and opportunities. Teams often apply high effort to low-leverage problems.

Leaders care deeply about acquisition costs, but the challenge has grown complex. Acquisition cost now reflects the alignment across marketing, sales, tech, and operations—making it harder to diagnose and fix.

Proven Results

Track record of driving measurable improvements across revenue operations

80%
Reduction in Marketing Costs

While increasing growth 45% for a streaming platform through strategic optimization

$30M
Revenue Run Rate

Achieved through organizational restructuring and process alignment for an edtech company

65%
Decrease in Customer Churn

Via lifecycle optimization and engagement strategies for a certification platform

$510K
Incremental Revenue

Generated from SEO strategies across a hospitality property portfolio

$18M
Monthly Budget Optimization

Across omnichannel campaigns for an entertainment company

45%
Increase in Paid Subscribers

With improved CAC efficiency for a digital platform

Diagnostic Clarity That Drives CAC Improvement

I work with CEOs, CMOs, and revenue leaders to bring clarity and action to their CAC challenges.

Understand Current Measurement

How CAC is currently measured, and where blind spots exist

Trace System Interactions

How systems, spend, messaging, tech, and team structures all interact with CAC

Prioritize Next Steps

Deliver a focused plan for what to prioritize next to drive improvement

I focus on revenue-aligned diagnostics tailored to your business model, lifecycle, and level of operational maturity—delivering specific insights rather than generic performance marketing or brand-building advice.

How We Work Together

From exploratory conversation to prioritized action plan

1

Exploratory Conversation

We start with a focused working session to unpack your topline challenges and clarify what's currently understood about CAC performance.

2

Diagnostic Scope

I define a tailored engagement to assess where CAC is being driven up unnecessarily—whether through inefficiencies, misalignment, or misinterpretation of key data.

3

Findings & Action Plan

You receive a structured briefing that brings clarity to CAC's root causes and maps out the highest-leverage next moves—across teams, tools, and tactics.

4

Advisory Support

(Optional)

Ongoing support to vet plans and hires, facilitate alignment, and keep execution tied to CAC outcomes.

Diagnostic Services

Tailored analysis across the areas most impacting your CAC

Funnel and Conversion Audit

Analyze performance data to isolate where prospects are dropping off and which levers offer real CAC leverage.

Spend Efficiency Review

Map where growth dollars are creating real acquisition impact—and where they aren't.

Org & Capability Assessment

Evaluate how team design, roles, and accountability frameworks impact CAC visibility and performance.

Positioning & Messaging Effectiveness

Test whether your narrative is aligned with your audience's true drivers and conversion psychology.

Tech & Process Audit

Uncover breakdowns in how systems, data, or workflows obscure CAC insight or create drag.

Custom Diagnostic

Tailored audit services designed around your specific CAC challenges and business context.

About Me

With over 15 years leading high-consideration marketing, sales, and RevOps strategies, I've helped companies scale to eight-figure revenues, rebuild underperforming funnels to restore profitability, and navigate complex efficiency and growth challenges.

I understand that CAC, payback, and LTV aren't abstract metrics—they're board-level concerns with real business impact.

My work delivers structured clarity and focused recommendations from someone who has owned the numbers, led cross-functional teams, and knows what it takes to drive results when it matters most.

Who This Is For

Companies Where CAC Efficiency Matters

What Clients Gain:

  • A clearer view of what's really driving CAC—not just at the tactical level, but systemically
  • A focused, practical path forward to improve it
  • Confidence across stakeholders that you're working the right problems

Best fit for:

  • Revenue leaders investing at least $25K+ monthly in customer acquisition
  • Teams that have tried obvious optimizations without sustainable improvement
  • Organizations where CAC performance impacts growth trajectory and profitability

Industries I've Worked In:

SaaS • Streaming Media • E-commerce • Education • Healthcare • Hospitality • CPG

Ready To Take Control Of Your Customer Acquisition Cost?

Whether your CAC is creeping or spiking, my work is designed to help you make sense of it, take control of it, and move forward with confidence.

Email Me

Because CAC doesn't fix itself.